Cañon City Public Library

"In The Gentle Art of Verbal Self-Defense at Work, nationally recognized linguistics expert and author Suzette Haden Elgin applies her techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse - everything from causal obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs."--BOOK JACKET