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A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged...
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"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential...
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Many people focus on other talents and abilities first-such as polishing their communication or leadership skills or taking courses to expand their base of knowledge-but they forget that good relationships are the foundation for achievement. They are more than just the icing on the cake in life: They are the cake-the very substance we need to live successful and fulfilling lives.
Fortunately, you can learn to become a people person-and succeed in...
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Verbal Judo offers a creative
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NEW YORK TIMES BESTSELLER • Award-winning actor Alan Alda tells the fascinating story of his quest to learn how to communicate better, and to teach others to do the same. With his trademark humor and candor, he explores how to develop empathy as the key factor.
“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...
“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...
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In Steal the Show, author Michael Port draws on his experience as an actor, as a corporate speaker and trainer to teach readers how to make the most of every presentation and interaction. He demonstrates how the methods of successful actors can help you connect with, inspire, and persuade any audience. His key strategies for commanding an audience's attention include developing a clear focus for every performance, making sure you engage with your...
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Middle school friendships can be a source of great joy one day, then pain and anxiety the next. Friends and Frenemies examines the complexities of friendship and helps readers start building communication tools that will last a lifetime. The book tackles big questions such as: How can I make friends? and What if I feel like I need to end a friendship? Friends and Frenemies includes not just advice, but also comments from real kids, advice from older...
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"There are plenty of books about sex. But this is one of the only books that shows you how to actually talk about it. Because how are you supposed to have an extraordinary sex life if you can’t even discuss it openly with your partner? Sex Talks is here to change that. Together, sex therapist Vanessa Marin and her husband, Xander, show you that the best thing you can do for your sex life doesn’t even involve taking off your clothes. Sex Talks...